Terms & Conditions


Welcome to the MAGGIE & CO website terms and conditions for use.  Please read through them carefully before placing your order.  By using this website and/or placing an order you agree to be bound by these terms and conditions.  They govern your use of the website and your relationship with MAGGIE & CO. (Reference to “we” or “us” are also references to MAGGIE & CO).  Reference to “you” is a reference to the purchaser of the Goods from us.  Please read the terms and conditions carefully as they affect your rights and liabilities under the law. If you do not agree to these terms and conditions, please do not register for or use the website.

To be eligible to purchase items on this website you must be the holder of a valid credit/debit card. Personal information you are required to provide must be true, accurate and current in all respects. 


Security

Payments are processed by Global Iris on behalf of HSBC Merchant Services on their secure server.  This is a very safe and unique system and as a result MAGGIE & CO does not at any time view your card details.  This is an added level of security that MAGGIE & CO have installed for your protection to allow safe and worry free internet shopping.


Contract

The purchase of goods through MAGGIE & CO is strictly limited to parties who can lawfully enter into and form contracts on the website in accordance with English Law. 

In order to make purchases through the site, you will be requested to register and provide your personal details.  In particular, customers must provide their real name, telephone number, email address and other requested information as indicated.

The website is available for non-commercial and domestic use only. MAGGIE &CO reserves the right to refuse orders from businesses or that we consider are for commercial or other non-domestic concerns.  We also reserve the right to restrict multiple quantities of an item being shipped to any one customer or postal address.


Product Information

We have made every effort to display as accurately as possible the colours of our products that appear on the website.  However, as colour clarity will depend on your personal monitor, we cannot guarantee that your monitor’s display of any colour will accurately reflect the colour of the product on delivery.

All sizes and measurements are approximate; however we do make every effort to ensure they are as accurate as possible.

We will take all reasonable care to ensure that all details, descriptions and prices of garments and accessories appearing on the website are correct at the time when the information was entered on the system.  We reserve the right to refuse to supply an order where information has been mis-published including prices and promotions. 

MAGGIE & CO will do its best to correct errors and omissions at the earliest possible time on notification.

All prices are inclusive of V.A.T.


Your Order

When you order an item from MAGGIE & CO you are offering to buy it for the price stated.

All orders are subject to acceptance by MAGGIE & CO and to availability.

When you place an order Global Iris, our payment processor, will send you an email acknowledging exact details of your order and the value which will be debited from your credit/debit card.

Please note that our products for sale are those in stock and available for dispatch.  If there is a delay between the time when the order is placed and the time when the order is accepted, the stock position relating to the particular items may change. If Goods ordered are no longer available MAGGIE & CO will cancel the order and any payment made will be refunded in full.  We will not make any substitutions.  If this is the case we will email you and let you know that we are unable to fulfil your order.

At the moment that the goods are ordered, a contract will be made between you and us, and you will be charged for the goods.  Our acceptance of your order will be deemed complete and received by you at the time and date of sending of the email, which time and date is specified on the email.  The deemed time and date of receipt by you shall apply regardless if whether, for reasons outside our control, you have not received that email.

MAGGIE & CO reserve the right to refuse an order placed by you. 

If there are any problems with your order we will contact you.


Payment Options

We accept payment by all major credit/debit cards except American Express and Diners Club.  

The price you see is the price you pay for each item.

We only accept payment in British Pounds Sterling (£).    

All prices are inclusive of V.A.T.

Credit Card Validation:  All credit/debit cardholders are subject to validation checks and authorisation by the card issuer.  If the issuer of your payment card refuses to or does not authorise payment for any reason then we will notify you by email and not dispatch the order.


Right of Cancellation

Should you wish to amend or cancel your order please contact us at customercare@maggieandco.co.uk

We advise you to check the status of your order before you request cancellation. 

You will be liable for any charges incurred in returning the goods to MAGGIE & CO.


Returns

If you wish to return an item, email us at customercare@maggieandco.co.uk or call us on 01803 201032. The item must be returned to us within 7 working days of delivery. The item(s) should be returned unworn and in perfect condition with all designer garment tags and authenticity labels / cards still attached, in secure packaging. Returns that are damaged, soiled or returned without their original labels may not be accepted and will be sent back to you. Before your parcel leaves our premises it is thoroughly checked by our packing team. If you receive an item which is damaged, please contact us immediately.

Return to:  

Customer Care

Maggie & Co

The Strand

Torquay

TQ1 2AA


You will be responsible for the item(s) reaching us. You should obtain a certificate of postage as your insurance against loss or damage. On receipt of your return we will inspect and deal with the return in conjunction with our returns policy. Any refunds will be made using the same method as the original transaction. Please note refunds will only be made to the original payment card (because credit card companies only allow refunds to be made to the card used to pay for the original order). Please be aware it can take as long as seven working days for a refund to be acknowledged by your credit card company. Once we have received and verified your returned item(s), we will process the refund. You will be notified by email that your item(s) have been received safely and that a refund has been processed. Please allow up to 21 working days for monies being refunded to show up on your credit / debit card statement.


Statutory Rights

Your statutory rights are not affected by our returns policy and you will have the benefit of them too.


Intellectual Property

The content of this website is protected by copyright, trade marks, database right and other intellectual property rights and is for your personal, non-commercial, use only. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the website without written permission from MAGGIE & CO.


Governing Law

These Terms and Conditions are subject to the laws of England and the jurisdiction of the English court.


Privacy

We take the security and privacy of our customers seriously. When placing an order with us you will have to provide personal information. We will not disclose this information to any third party without your consent, except for the purposes of processing the order and arranging delivery.

Before placing an order, if you have any queries relating to these terms and conditions, please email us at customercare@maggieandco.co.uk

We may change these terms and conditions from time to time without notice to you.

You acknowledge and agree to be bound by the terms of our privacy policy.


Cookie Policy

Cookies are small text files that websites can send to your computer. A cookie can be thought of as an internet users identification card, which tells a website when the user has returned. Cookies are not computer programs and cannot read other information saved on your hard drive. They cannot be used to disseminate viruses, or get a users mail address etc. They only contain and transfer to the website as much information as the users themselves have disclosed to that website.

Cookies make the interaction between users and websites faster and easier. Without cookies, it would be very difficult for a website to allow a visitor to fill up a shopping basket or to remember the users preferences or registration details for a future visit. The MAGGIE & CO website uses session cookies to allow customers to move from one part of the website to another and to add items to the shopping basket without having to log in repeatedly. Session cookies expire at the end of your browsing session.

You can find out more information on the subject of cookies at the following website: 


http://www.aboutcookies.org/ this website will also give you instructions on how to set your computer to reject cookies, though, please be aware if you do this the MAGGIE & CO website (like many other shopping sites) will not work.


Linking to third party websites

We cannot be responsible for the privacy policies of other sites even if you access them using links from the website and recommend that you check the policy of each site you visit and contact its owner or operator if you have any concerns or questions. We are not responsible for the content on any site outside the website.

In addition, if you linked to the website from a third party site, we cannot be responsible for the privacy policies and practices of the owners or operators of that third party site and recommend that you check the policy of that third party site and contact its owner or operator if you have any concerns or questions.


MAGGIE & CO

This website is owned and operated by MAGGIE & CO whose principal place of business is at The Strand, Torquay, Devon, TQ1 2AA.

MAGGIE & CO may change or withdraw any part of the website or may refuse you access to the website at any time if we consider it necessary.